Terms & Conditions.
CHARLESTON STICKS TOGETHER, LLC is not liable for any lost, missing, or stolen merchandise purchased. If you feel your purchased product is defective, please email us provide photographic evidence. We will consider your inquiry and work with you from there.
We have no control over the United States Postal Service. If your package is delayed or has been at a location that is not your delivery address for more than 10 business days, please contact your local Post Office. If your package has been marked as Delivered but is not in your possession for whatever reason, there is absolutely nothing we as a company can do, as we have to put trust into the United States Postal Service at that point.
Any item(s) to be refunded or exchanged must be sent back at the Buyer's Expense within 14 Days of Purchase. Once we have received your return, please allow 3 to 5 Business Days for Processing.
We retain the right to cancel or refund any orders we see fit in doing so based on any previous interaction or discussion.
Please Note: A majority of our items are Limited Edition. We make no guarantees that the items needed for replacement will be in stock. All items are based on a first come, first serve basis.